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To find information about the COVID-19 virus, visit the Public Health Agency of Canada's website.

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Description and Services
Description (Service) COVID19

Entry and Screening * Any individuals entering the organization remain directed to enter only through the Emergency Department entrance and screening station. * Universal masking is in effect. * Individuals are encouraged to wear their own mask from home to conserve personal protective equipment (PPE) for use by health care workers at higher risk. * A mask will be provided to any individual who does not have one at the point of entry, or who requires a higher level of protection than the mask they arrive in.
Emergency Care * The Emergency Department remains open for emergency care, and we ask that you do not attend the Emergency Department unless it is a clear emergency. * Patients seeking emergency care are only permitted to have one person accompany them. * If you are not experiencing a medical emergency, please contact your primary care provider. * If you are unable to reach your primary care provider, or you don't have one, call the Renfrew County Virtual Triage and Assessment Centre (RC VTAC) at 1-844-727-6404. * 24/7 health care from a doctor, nurse practitioner, and / or paramedic is available through the RC VTAC.
Visiting * Visitors and volunteers are not permitted at this time * Special arrangements may be considered on a case-by-case basis for residents or patients that are receiving palliative care. Immediate family members are the only individuals who may be considered ‘essential’ visitors, and only one ‘essential’ visitors will be designated for each patient. 'Essential' visitors will be actively screened and those who fail screening will not be permitted to enter. * Essential visitors include the power of attorney / substitute decision maker (POA/SDM) for any critically ill patient in the Emergency Department.
Suspended or Limited Services * non-essential services are being suspended or reduced, in line with provincial and regional direction, to ensure the organization has the capacity to respond to increased care needs in relation to COVID-19.
Suspended services include: * volunteer programming including the Gift Shop * outpatient physiotherapy * evening and weekend ultrasound * Bone Mineral Density Screening * Ontario Breast Screening/Mammography * Outpatient programing such as: Speech Language Therapy and Smoking Cessation
Services that are being reduced, or offered through alternative formats, include: * Diabetes Care * Telemedicine * Primary Care * Laboratory (by appointment only) * X-Ray (by appointment only)
Hours 24 hour Emergency on-call 
Diagnostic Imaging Department by appointment Mon-Fri 9 am-11 am  
Laboratory blood tests by appointment on Mon-Tue 7:30 am-11 am
Areas Served Renfrew County
Eligibility Patients: No restrictions 
Visiting is not permitted at this time
Application Required documents include: Ontario Health Insurance OHIP Card * list of medications or allergies
Languages English
Fees None - with valid OHIP card
Contact Information
Office Phone 613-584-3333 * Ambulance/Emergency 911
Fax 613-584-4920
Primary Executive Richard Bedard, Chief Executive Officer; Email:
Alternate Name CV19 ; RCC
Location & Accessibility
Located In Community Deep River
Address & Map
117 Banting Dr
Deep River, ON K0J 1P0
View Google Map
Intersection Hwy 17 E and Banting Dr
Physical Access Fully Accessible
Other Details
Social Media Twitter Twitter:
Established 1974
Funding Provincial
Service Categories Emergency Room Care ; General Acute Care Hospitals
Accreditation Accreditation Canada has recently recognized the organization’s clinical and operational performance with its highest rating, Exemplary Standing. Accreditation provides health care organizations with an external assessment using standards built upon best practices.

Administration: 613-757-3108 Monday to Friday from 8:30am to 4:00pm

Please Note: This database of community services, located in or serving Renfrew County, is maintained by the Community Resource Centre (Killaloe) Inc.. It is intended for use by individuals and organizations looking for services for themselves or others.

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