Service Canada

Site: Mailing Address - Ottawa - Office for Client Satisfaction (The)

Service: Office for Client Satisfaction (The)

Add Record Add Record | Suggest Update | Print Version (New Window)
Description and Services
Description (Service) Neutral organization that receives, reviews and acts on suggestions, compliments and complaints regarding the delivery of service offered by Service Canada * feedback and/or issue is personally acknowledged within 24 hours of receipt and addressed within seven working days (in most cases) * strictly focused on programs and services delivered by Service Canada 
This form is not to: assist with the reconsideration or appeals processes for decisions that relate to Employment Insurance, the Canada Pension Plan, or the Old Age Security Program * speed up or influence in any way the application or payment process for a Service Canada program on a client's behalf * assist with or make enquiries on a client's behalf regarding any other process for programs or services offered by other federal government departments, or provincial or municipal governments
Hours Online Form Mon-Sun 24 hours
Areas Served Canada
Eligibility No restrictions * must have first tried to resolve the issue(s) with the responsible Service Canada representative, supervisor, or manager whenever possible before accessing this service
Application Feedback form available on website
Languages English ; French
Fees None
Contact Information
Office Phone Toll free 1-866-506-6806
TTY Phone Toll free 1-866-506-6803
Fax Toll free 1-866-506-6802
Alternate Name OCS ; ServiceCanada
Location & Accessibility
Located In Community Ottawa
Address & Map
Ottawa, ON
View Google Map
Mailing Address PO Box Mail Drop 318 
140 promenade du Portage, Floor 3 
Gatineau, QC K1A 0J9
Physical Access Not Applicable
Other Details
Funding Federal
Service Categories Government Complaints/Government Ombudsman Offices
Resources Website
Accreditation No

Administration: 613-757-3108 Monday to Friday from 8:30am to 4:00pm

Please Note: This database of community services, located in or serving Renfrew County, is maintained by the Community Resource Centre (Killaloe) Inc.. It is intended for use by individuals and organizations looking for services for themselves or others.

Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. The Community Resource Centre (Killaloe) Inc. cannot assume liability resulting from errors or omissions. Inclusion of a programme or service does not imply endorsement, nor does omission reflect on the contribution that an organization makes in a community. The reader should verify the information before acting on it. To view the Database Information Collection and Maintenance Policy click here.

This Site is linked to other websites that are not under the control of and are not maintained by The Community Resource Centre (Killaloe) Inc. The CIC is not responsible for the content of those websites. The Community Resource Centre is providing these links to you only as a convenience, and the inclusion of any link to such websites does not imply endorsement by the Community Resource Centre of those websites. Anyone linking to this site must comply with these Terms and all applicable laws.

The Community Resource Centre (Killaloe) Inc. holds the intellectual property rights for the information on this site. You may display it on your computer and print or download this information for non-commercial, personal or educational purposes only. You must credit the CIC as the source on each copy of any information that originates from this site. Please contact us for permission to use the information for any purpose other than those outlined here.

Community Information Centre of Ottawa INFO-Line 2-1-1 or 613-761-9076 : answers to your questions 24 hours a day, 7 days a week