Important Notice

To find information about the COVID-19 virus, visit the Public Health Agency of Canada's website.

We are working hard to update the information for first priority services in our database. To find a list of resources with confirmed COVID-19 related closures or notices, click here.

Jewish Family Services of Ottawa

Site: Ottawa

Service: Tikvah Program

Alternate Name CV19 ; JFS ; JFSOttawa ; OCR
Location & Accessibility
Located In Community Ottawa
Address & Map
2255 Carling Ave, Suite 300
Ottawa, ON K2B 7Z5
View Google Map
Intersection Woodroffe Ave and Carling Ave
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) COVID-19 (1 apr 2020): Due to COVID19, services will be offered by phone, email and videoconference until further notice. Calls are being made to check in with clients on Tikvah. Tikvah will be cheques only and will be mailed to clients. Miriam's Well has been postponed. 
Social workers assist Tikvah clients with case management, counselling, advocacy, Kosher food security programs and some financial support
Hours Mon-Thu 9 am-4 pm, Fri 9 am-1:30 pm
Areas Served Ottawa (City of)
Boundaries Champlain region
Eligibility Jewish people below the poverty line * eligibility for financial support based on financial assessment
Application Call to apply for services. 
To locate the food bank serving a region, use the Ottawa Food Bank locator by clicking here. * NOTE: be aware the postal code may direct callers living close to a boundary to the wrong food bank. Always inform the callers of this possibility. The clients should provide their address to ensure they are oriented towards the right resource. If you are unsure of a referral, call the Food Bank.
Languages English ; Hebrew
Fees None
Service Categories Individual Advocacy ~ Jewish Community ; Passover Programs ; Undesignated Temporary Financial Assistance ~ Jewish Community
Waiting List No
Contact Information
Office Phone 613-722-2225 ask for Tikvah intake
Fax 613-722-7570
Primary Contact Shelley Rivier, Manager, Tikvah Unit; Phone: 613-722-2225 ext 323; Email:
Alternate Contact Andrea Gardner, Associate Executive Director; Phone: 613-722-2225 ext 321; Email:
Volunteer Coordinator Ranit Braun; Phone: 613-722-2225 ext 411; Email:
Other Details
Established 1980
Funding Donations - Charitable Registration Number: 11923358 RR0001 ; Foundation - United Jewish Appeal
Elections The Board of Directors is elected.
Resources Website
Accreditation Yes, by the Canadian Family Services Accreditation Program

Agency Overview

Locations for this Service

Please Note: Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. The Community Information Centre of Ottawa (CIC) cannot assume liability resulting from errors or omissions. Inclusion of a programme or service does not imply endorsement, nor does omission reflect on the contribution that an organization makes in a community. The reader should verify the information before acting on it.

This Site is linked to other websites that are not under the control of and are not maintained by the Community Information Centre of Ottawa (CIC). The CIC is not responsible for the content of those websites. The CIC is providing these links to you only as a convenience, and the inclusion of any link to such websites does not imply endorsement by the CIC of those websites. Anyone linking to this site must comply with these Terms and all applicable laws.