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Operational Stress Injury Social Support

Site: Ottawa Valley and North-Eastern Ontario Region

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Description and Services
Description (Service) COVID19 OSISS is offering online social peer support during COVID19 isolation periods. Call 1-800-883-6094 or email (soldier/veteran support), or (family/caregiver support).(Apr 2020)

Offers a variety of peer-based support programs and resources for armed forces members, veterans and their families and friends who have sustained an Operational Stress Injury (OSI) related to their Canadian Armed Forces duty.

An OSI is a sustained mental health injury which can include but is not limited to substance abuse and addictions, depression, PTSD, anxiety which can develop following a traumatic event, combat, grief or loss, high stress situations or from operational fatigue.

Peer Support for members of the Canadian Armed Forces and Veterans who have a sustained mental health injury (Operational Stress Injury).

Family Peer Support for family members and friends who are or have been supporting a CF member or Veteran who has a sustained mental health injury (Operational Stress Injury).
Hours Mon-Fri 8 am-4 pm
Areas Served Frontenac County ; Hastings County ; Lanark County ; Leeds and Grenville United Counties ; Lennox and Addington County ; Ottawa (City of) ; Prescott and Russell United Counties ; Prince Edward County ; Renfrew County ; Stormont, Dundas and Glengarry United Counties
Boundaries Southeastern Ontario
Eligibility Services are for members of the Canadian Armed Forces (Regular and Reserve), RCMP and Veterans who have sustained an operational stress injury including Post-Tramautic Stress Disorder (PTSD) and their family members and friends who are or have been supporting them.
Application Members of the Canadian Armed Forces and Veterans, call and use the Peer Coordinator extension. Family members and friends, call and use the Family Coordinator extension.
Languages English ; French
Fees None
Waiting List No
Contact Information
Office Phone 613-687-5511 ext 3599
After Hours Phone Canadian Forces Members Assistance Program Toll free 1-800-268-7708
Primary Contact Rebecca Lynde, Family Peer Support Coordinator
Alternate Contact Scott Hamilton, Peer Support Coordinator; Phone: 613-687-5511 ext 2699
Primary Executive Heather Pharrell, Acting Regional Coordinator; Phone: 613-945-5511 ext 2542; Email:
Alternate Name CV19 ; OSISS ; RCC
Location & Accessibility
Located In Community Petawawa
Address & Map
P-142 Black Bear Soldier Support
30 Simmonds Parade Square
Petawawa, ON K8H 2X3
View Google Map
Intersection Menin Rd and Montgomery Rd
Mailing Address c/o IPSC 
PO Box 9999 
St Main CFB Petawawa 
Petawawa, ON K8H 2X3
Physical Access Fully Accessible
Parking Free parking
Other Details
Established 2001
Funding Federal
Service Categories Bereavement Support Groups ; Mental Health Related Support Groups ~ Families of Military Personnel/Veterans ; Mental Health Related Support Groups ~ Veteran/Military Personnel Issues
Resources Website

Administration: 613-757-3108 Monday to Friday from 8:30am to 4:00pm

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