Ontario. Ministry of Government and Consumer Services

Service: Consumer Services Operations Division

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Description and Services
Description (Service) Information to consumers and businesses through an automated voice-processing system. Consumer Services Officers also provide advice and information to consumers about their rights and responsibilities in the marketplace. 
 
Mediates written complaints relating to car repairs * acting and modeling schools * home renovations * loan brokers * fitness clubs * collection agencies * paving and lawn care contracts * Internet purchases * monitors the marketplace to identify emerging scams and trends
Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Eligibility No restrictions
Application Complaint form available online
Languages English ; French
Fees None
Contact Information
Office Phone 416-326-8800
Toll Free Phone 1-800-889-9768
TTY Phone 416-229-6086 ; 1-877-666-6545
Fax 416-326-8665
E-Mail consumer@ontario.ca
Website www.ontario.ca/consumerprotection
Names
Alternate Name Consumer Protection Ontario
Former Name Ontario Ministry of Consumer Services ; Ontario. Ministry of Consumer Services ; Policy and Consumer Protection Services Division - Consumer Services Bureau
Location & Accessibility
Located In Community Toronto Downtown
Address & Map
Toronto, ON
 
View Google Map
Mailing Address Box 450 
77 Wellesley St W 
Toronto, ON M7A 2J6
Physical Access Not Applicable
Other Details
Social Media Facebook Facebook: www.facebook.com/ontarioconsumer
Twitter Twitter: twitter.com/ontarioconsumer
Funding Provincial
Service Categories Consumer Education ; Consumer Fraud Reporting ; Government Consumer Protection Agencies
Resources Website
Accreditation No

Administration: 613-757-3108 Monday to Friday from 8:30am to 4:00pm

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