Ontario. Landlord and Tenant Board

Site: Ottawa

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Description and Services
Description (Service) Informs landlords and tenants about their rights and responsibilities under the Residential Tenancies Act (RTA) and provides balanced and timely dispute resolution in accordance with the law.
Hours Mon-Fri 8:30 am-5 pm
Dates Year-round * Closed on holidays
Areas Served Frontenac County ; Hastings County ; Lanark County ; Leeds and Grenville United Counties ; Lennox and Addington County ; Northern Ontario ; Ottawa (City of) ; Prescott and Russell United Counties ; Prince Edward County ; Renfrew County ; Stormont, Dundas and Glengarry United Counties
Boundaries Ontario
Eligibility Landlords and tenants living in Ontario
Application Application form required
Languages English ; French
Fees Service - A fee is applicable to most types of applications with the Board
Contact Information
Office Phone Toll free 1-888-332-3234
TTY Phone Bell Relay Service 1-800-855-0511
Fax 613-787-4024 ; 1-888-377-8805
Website www.ltb.gov.on.ca
Notes
Public Comments The Landlord and Tenant Board's toll free line is currently experiencing technical difficulties, they are presently working on fixing the problem. (comment updated on December 27 2018 at 2 PM)
Names
Alternate Name LTB ; Residential Tenancies Board ; SJTO ; Social Justice Tribunal of Ontario
Former Name Ontario Rental Housing Tribunal (2007)
Location & Accessibility
Located In Community Ottawa
Address & Map
255 Albert St, 4th Flr
Ottawa, ON K1P 6A9
 
View Google Map
Intersection Bank St and Albert St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Pay parking lot * parking meters
Other Details
Funding Provincial
Service Categories Housing Complaints ; Landlord Rights Information/Counselling ; Landlord/Tenant Dispute Resolution ; Tenant Rights Information/Counselling
Print Material Pamphlets * forms
Resources Website
Accreditation No * Operates under the Residential Tenancies Act
Organization Info
Elections Board members are appointed.

Administration: 613-757-3108 Monday to Friday from 8:30am to 4:00pm

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