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Description and Services
Description (Service) Counsels and advises Veterans and their dependents concerning entitlement under Veteran's Legislation.

* accepts and initiates applications for Veterans' benefits including health care applications, Service Benevolent Funds and trust funds
* provides information and referral services to social welfare and health agencies
* assessment of Veterans with physical or mental disabilities and placement in an appropriate treatment centre: Perley and Rideau Veterans' Health Centre at 613-526-7170
* may provide financial assistance to veterans where services are not otherwise covered
* VAC Assistance Service: short term counselling and/or crisis intervention.

Click here for the Benefits Payment Calendar
Hours Mon-Fri 8:30 am-4:30 pm * VAC Assistance Service Mon-Sun 24 hours
Areas Served Canada
Eligibility Veterans and their dependents * serving and retired members of the Canadian Forces and the Royal Canadian Mounted Police (RCMP)
Application Call to apply
Languages English ; French
Fees None
Contact Information
Office Phone English, toll free 1-866-522-2122 * French, toll free 1-866-522-2022
TTY Phone Veterans Affairs Canada (VAC) Assistance Service 1-800-567-5803
Crisis Phone VAC Assistance Service 1-800-268-7708
Website www.vac-acc.gc.ca
Names
Alternate Name VAC Assistance Service ; Veterans Affairs Canada Assistance Service
Location & Accessibility
Located In Community Ottawa
Address & Map
S.B.I. Building, Billings Bridge Plaza
2323 Riverside Dr, 2nd Flr
Ottawa, ON K1A 0P5
 
View Google Map
Intersection Bank St and Riverside Dr
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Other Details
Social Media Facebook Facebook: www.facebook.com/SeniorsInNeed
Flickr Flickr: www.flickr.com/photos/vac-acc/
Instagram Instagram: www.instagram.com/veteransaffairscanada/
LinkedIn LinkedIn: www.linkedin.com/company/veterans-affairs-canada
Twitter Twitter: twitter.com/veteransENG_ca
YouTube YouTube: www.youtube.com/user/VeteransAffairsCa
Established 1920
Funding Federal
Service Categories Geriatric Assessment ~ Veterans ; Nursing Facility Referrals ~ Veterans ; Service Cost Payment Assistance ~ Veterans ; Specialized Information and Referral ~ Families of Military Personnel/Veterans ; Specialized Information and Referral ~ Veteran/Military Personnel Issues ; Specialized Information and Referral ~ Veterans ; Veteran Burial Benefits ; Veteran Disability Pension ; Veteran Treatment Cards ; Veteran/Military Hotlines ; Veterans Health Programs
Print Material Pamphlets
Resources Website

Administration: 613-757-3108 Monday to Friday from 8:30am to 4:00pm

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Community Information Centre of Ottawa INFO-Line 2-1-1 or 613-761-9076 : answers to your questions 24 hours a day, 7 days a week