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Immigration, Refugees and Citizenship Canada

Site: Ottawa

Service: Intercountry Adoption Services

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Description and Services
Description (Service) Facilitates the adoption process by providing coordinative and liaison services to participating provinces and territories in the area of international adoption. 
Works with foreign governments, other federal departments, provinces and territories. Provinces and territories all have their own legislation governing adoptions, and under this legislation carry out case management of individual adoptions.  
Carries out three main functions: 
* Issue resolution: Facilitates the development of a pan-Canadian response on issues between provincial/territorial jurisdictions and foreign countries, including matters such as child trafficking. 
* Knowledge dissemination: Gathers and disseminates to the provinces and territories information about adoption legislation, policies and practices in countries of origin; current research; and data about intercountry adoptions. 
* Facilitation of strong working relationships: Facilitates communications and strong working relationships among adoption officials in Canada at the federal, provincial and territorial levels. 
Acts as the Federal Central Authority for the Government of Canada in accordance with the Hague Convention on Protection of Children and Co-operation in Respect of Intercountry Adoption.
Hours Mon-Fri 8 am-4 pm
Areas Served Canada
Eligibility The general public that meets the criteria.
Application For information on adoption processes, please contact the appropriate provincial or territorial adoption authority which can be found on the website.
Languages English ; French
Fees Service - Fees vary according to service
Contact Information
Primary Contact Erin O’Donoughue-Given, A/Deputy Director, Intercountry Adoption Services; Phone: 613-437-7144; Email:
Public Comments Canadian passport holders and dual citizens should not be affected by the travel ban. Anyone experiencing problems at the border can call Canada's Emergency Operations Centre at 613-996-8885 / 613-944-1310 (TTY), Mon-Sun 24 hours.* It is also possible to reach the Center by e-mail:
Alternate Name IAS ; OCR
Former Name Canada. Citizenship and Immigration Canada ; Citizenship and Immigration Canada
Location & Accessibility
Located In Community Ottawa (City of)
Address & Map
Jean Edmonds Building
300 Slater St W, 13 floor, NT
Ottawa, ON K1A 1L1
View Google Map
Intersection Kent St and Slater St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Not Applicable - office closed to the public
Other Details
Established 1998
Funding Federal
Service Categories Adoption Services
Resources Website
Accreditation No

Administration: 613-757-3108 Monday to Friday from 8:30am to 4:00pm

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