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Description and Services
Description (Service) COVID-19 (10 Apr 2020) Resolve is postponing all clinics and groups, and will offer phone counselling to all its clients until further notice.

Credit counselling * helps find solutions to debt problems * budget training * group seminars
Hours Mon, Wed, Thu 8 am-5 pm * Tue 8 am-6 pm * Fri 8 am-4 pm
Areas Served Gatineau ; Ottawa (City of)
Eligibility No restrictions
Application Call for more information
Languages English ; French
Fees Service - small fee for debt management program ; None - for individual counselling
Waiting List No
Contact Information
Office Phone 613-728-2041
Toll Free Phone 1-800-379-5556
Fax 613-722-5609
Primary Contact Debbie Gillis, Director of Credit Counselling; Phone: 613-549-7850 ext 3221; Email:
Primary Executive Jane Fitzgerald, Executive Director; Phone: 613-549-7850 ext 3230; Email:
Alternate Name CCSEO ; Credit Counselling ; Credit Counselling Services of Eastern Ontario ; CV19 ; K3C Credit Counselling ; OCR ; Resolve Credit & Financial Counselling Services
Former Name K3C Community Counselling Centre ; K3C Counselling Centre ; K3C Credit Counselling ; K3C Credit Counselling (Community Counselling Centre)
Location & Accessibility
Located In Community Ottawa
Address & Map
1300 Carling Ave, Suite 304
Ottawa, ON K1Z 7L2
View Google Map
Intersection Merivale Rd and Carling Ave
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Other Details
Social Media Facebook Facebook:
Twitter Twitter:
Established 1968
Service Categories Credit Counselling ; Financial Literacy Training ; Personal Financial Counselling
Print Material Pamphlets * books
Resources Website
Accreditation Yes, by the Ontario and Canadian Association of Credit Counselling Services
Organization Info
Elections The Board of Directors is elected.

Administration: 613-757-3108 Monday to Friday from 8:30am to 4:00pm

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