Ontario. Ministry of Government and Consumer Services. Consumer Protection Ontario

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Description and Services
Description (Service) Public information and advice on consumer rights and responsibilities, complaints and consumer protection legislation * attempts to mediate complaints arising from regulated sectors of the marketplace, unfair business practices and from the sale of goods and services * investigation and enforcement of consumer protection legislation * public education and awareness programs, including online searchable Consumer Beware List of businesses
Hours Mon-Fri 8:30 am-5 pm * taped information available Mon-Sun 24 hours
Areas Served Ontario
Boundaries Ontario
Eligibility General public
Application Call, email, or visit website * complaint form available online
Languages English ; French
Fees None
Contact Information
Office Phone Consumer Complaint Line 416-326-8800
Toll Free Phone 1-800-889-9768
TTY Phone 416-229-6086 ; 1-877-666-6545
Fax 416-326-8665
E-Mail consumer@ontario.ca
Website www.ontario.ca/consumer
Names
Alternate Name Consumer Beware List
Former Name Ontario. Ministry of Consumer Services. Consumer Protection Branch (2015) ; Ontario. Ministry of Small Business and Consumer Services (2012)
Location & Accessibility
Located In Community Toronto Downtown Central
Address & Map
Toronto, ON
 
View Google Map
Intersection Bay St and Wellesley St W
Mailing Address PO Box 450 
77 Wellesley St W 
Toronto, ON M7A 2J6
Physical Access Not Applicable ; No walk-in service
Other Details
Service Categories Consumer Education ; Consumer Law ; Finance Company Complaints ; General Consumer Complaints ; Government Consumer Protection Agencies ; Legislation Information ~ Consumer Issues

Administration: 613-757-3108 Monday to Friday from 8:30am to 4:00pm

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