Citizenship and Immigration Canada

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Record #: OCR1553 Last Modified: 28 Jan 2014 Last Full Update: 18 Sep 2013
Description and Services
HoursCall Centre agents Mon-Fri 8 am-4 pm, your local time, except for statutory holidays. * Automated telephone service Mon-Sun 24 hours
DatesYear-round
DescriptionGovernmental information centre * The Call Centre can answer questions about Citizenship and Immigration (CIC) services and programs, and on status of an application in process inside Canada.
EligibilityNo restrictions
ApplicationThere is no general email address for inquiries. Applicants must visit the website or call the toll free number for more information. Application forms are available on the website.
FeesNone - For information services
Languages of ServiceEnglish ; French
Areas ServedCanada
Contact Information
Office PhoneToll free 1-888-242-2100
TDD/TTY Phone1-888-576-8502
Websitewww.cic.gc.ca
Notes
Comments - PublicBe advised there might be a long wait time to reach someone in the call centre, even technical difficulties that might end the call accidentally.
Location & Accessibility
Located In CommunityOttawa
Other Details
SubjectsCitizenship ; Crime prevention ; Federal government ; Immigrants ; Immigration ; Information and referral ; Refugees
AccreditationNo